We converted from Symantec(Brightmail) SPAM filtering about three months ago with expectations to improve our 70% filtering ratio. I'm am extremly pleased with thier filtering service. We are now filtering over 92% of all our email as SPAM. Unbelieveable! Here is something to think about for calculating ROI. We had a total of 354,078 spam emails deleted over the last 30 days. If a staff person would take about five seconds to view and delete each of the SPAM emails, then we have saved about 492 staff hours or $9,835 in staff productivity. (Using an arbituary $20 per hour per staff) Now that's ROI.
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